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FREQUENTLY ASKED QUESTIONS

How can I contact customer service?

You can contact our customer service team by emailing us at info@online-shop-mall.com or by using the contact form on our website.

What is return policy?

We offer a 30-day money-back guarantee on all of our products. If you are not satisfied with your purchase for any reason, simply contact our customer service team to initiate a return.

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information.

Do you offer any discounts or promotions?

Yes, We are offering 20% off on Beauty & Personal care products for a limited period of time.

Where can I ship my order?

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CONTACT US FOR ANY QUESTIONS